COVID-19 ADVICE

COVID-19 ADVICE: The following links provide official advice and information about the virus known as COVID-19.
Australia's state and federal governments are taking action to help slow the spread of COVID-19. Use the links above to source the latest advice about what you can do to protect yourself and others. Washing your hands for 20 seconds is one of the most effective forms of infection control. Do this after blowing your nose, coughing or sneezing; after close physical contact with anyone who is unwell; after using the toilet; before and after eating; before, during and after preparing food; and after feeding or touching a pet.

Monday, June 1, 2020

Council to partially reopen its doors

Temporary doors remain at
the council chambers in place
of the originals.
THE Derwent Valley Council will reopen the council chambers doors to essential visitors from today. The council announced on Friday that it would open its Circle St office to the public from 10am-2pm on weekdays, for essential visits only.

The offices have been temporarily closed since March 26 as a preventative measure against the spread of coronavirus Covid-19, but services have continued to be provided.

"Council operating hours are still 8.15am-5pm, Monday to Friday, and council services can be accessed over the phone, by email or via our website. We encourage all enquiries by phone or email where possible," a spokesperson said.

COVID-19 IMPACT IN THE DERWENT VALLEY

The council has provided the following guidelines for anyone needing to visit the council chambers:

  • Do not visit if you are unwell or experiencing respiratory illness symptoms
  • The customer services counter will be open for interactions which cannot be completed by phone or email. For example: cash payments, collection of dog registration tags, disposal or collection of sharps containers, or viewing memorial plaques
  • Sneeze guards and hygiene protocols will be in place upon arrival. Please maintain distancing requirements, follow etiquette and avoid touching surfaces where possible
  • The council does not have a Justice of the Peace available. Click here to find your nearest Justice of the Peace
  • Planning Clinics and development enquiries remain in place via phone and email
  • If you are attending a scheduled appointment, arrive on time or wait in your vehicle if you are early.

DERWENT VALLEY COUNCIL'S RESPONSE TO COVID-19
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